Monday, May 21, 2012
 

Insider Technologies software house is based in Salford Quays, Greater Manchester and is located close to the Peel MediaCityUK BBC North development. Insider Technologies (ITL) have been designing, developing, testing and maintaining HP NonStop (Tandem) application software since 1989 (including TAL, pTAL, TACL macros, BASE24 XPNET, COBOL85, C, C++, NonStop SQL, SCOBOL programming and outsource application development on ServerNet Integrity Itanium Blades). This even includes our own HP NonStop Tandem products.

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Sentra Screenshots

 


Sentra automatically monitors your HP NonStop, Windows, UNIX and LINUX environments and provides tools to maintain the highest levels of availability and performance for your business-critical IT services.

Sentra automatically monitors your HP NonStop, Windows, Unix and Linux environments and provides the visual and mobile alerting, querying and reporting tools to maintain the highest levels of availability and performance for your business-critical IT services and payment platforms. 

 



Sample Sentra Screenshots :

Sentra - Graphical Hypervisor provides tailorable views of your entire IT infrastructure Sentra - Web Dashboard Screenshot
Sentra - WEB browser dashboards provide pie, bar and line chart, table, guage and dial views for real-time peformance monitoring Sentra - Performs cross-platform monitoring for many different messaging systems
Sentra - WEB Hypervisor - Logica Business Activity Monitoring for the LAPS application Sentra - Cryptographic environment monitoring of HSM boxes, SafeSign and Daemon processes
 Sentra - Browser Alerts Screenshot  Sentra - Windows Event Logs Screenshot
 Sentra - Websphere MQ Monitoring using GUI or Browser views  Sentra - Tasks Screenshot
 Sentra - Graphical Hypervisor - BASE24 XPNET layer for TLF, PTLF and EMS event real-time monitoring  Sentra - WEB Browser - Full transaction log querying of BASE24 TLF, PTLF and EMS events
 Sentra - Can monitor the path that a message takes through many different mail systems, mail gateways, SMTP and X400.  Sentra WEB - Monitor your entire IT infrastructure using simple or sophisticated hypervisor views decided by you
 Sentra - Graphical Hypervisor monitoring Bonds and Securities  Sentra Management Information Reports
 Sentra Rule Alert Escalation  Sentra Dashboard showing Subscribers, Trades and Values


Click here
to return to the Sentra overview web page.

 

 

For more information about the Sentra product - Contact Us.

Sentra for Management - Windows Event Logs Screenshot
Sentra for Management - Tasks Screenshot
Sentra for Management - Web Dashboard Screenshot
Sentra WEB - Monitor your entire IT infrastructure from a single secured windows browser view
Sentra - Multiple Vendor Support
Sentra WEB - Dashboard Chart Visuals
Sentra Business Activity Monitor (BAM)
Sentra for WebSphere MQ Monitoring
Sentra - Cryptographic Top Level Environment View Screenshot with real-time mini-chart
Sentra WEB - Full HP NonStop (Tandem) EMS event querying
Sentra WEB - Enables specific parts of your BASE24 application to be viewed
Sentra - Message Tracking
Sentra WEB - The Hypervisor offers a complete drawing tool to provide comprehensive IT infrastructure monitoring
Example Graphical Hypervisor monitoring multiple vendor email message throughput using a browser
Sentra - Graphical Hypervisor for monitoring Bonds and Securities between local and remote systems - FSA, AMF and Subscriber Gateways
Management Information Reports
Sentra : Rule Alert Escalation : Mobile SMS Message
Sentra for XML Monitoring
Sentra for IBM WebSphere MQ Series monitoring
Sentra for Management - Alerts Screenshot
Sentra : Dashboard showing Subscribers, Trades and Values in near real-time

Sentra for Management - Windows Event Logs Screenshot

Sentra provides users with the ability to view the data captured from Windows event logs by the Windows event log extraction program. Data is typically captured from the System, Security and Application logs, but Sentra can capture data from any custom Windows event logs that may be configured on a Windows platform, e.g. Active Directory.

The 'Event Log Contents' list displays captured event log information. Select an entry in this list to display detailed event log information in the 'Event Detail' box.

Sentra for Management - Windows Event Logs Screenshot

Sentra for Management - Tasks Screenshot

Sentra provides users with a means of configuring tasks. Tasks can be invoked from various screens within the Sentra GUI, to perform management operations or invoke third party applications. Tasks can also be configured to invoke commands on remote, managed platforms. Tasks can be grouped into task types. The list of currently configured task types and the tasks which are members of each task type can be browsed from the top-level Tasks screen.

Sentra for Management - Tasks Screenshot

Sentra for Management - Web Dashboard Screenshot

Sentra Web Console can be configured to provide a permanent display of key aspects of managed service performance. One or more real-time dashboard reports can be displayed, each showing a particular aspect of monitored service performance. Dashboards can be linked together, to provide drilldown capabilities.

Sentra for Management - Web Dashboard Screenshot

Sentra WEB - Monitor your entire IT infrastructure from a single secured windows browser view 

Sentra delivers a complete drawing tool (the Hypervisor) to enable users to construct as simple or as complex a monitoring canvas as required, all accessible through a secured Windows browser view.

The screen shot below shows a number of live application subsystems being monitored from a top level hypervisor (along with a number of real-time mini-dashboards). Drill down on any subsystem to see a more detailed view as shown in subsequent screen shots.

Secure Hypervisor views for different IT departments and users or allow your key customers to view a secured browser view of their transaction volumes broken down by card type and store. All of this is available in Sentra WEB.

 

RTLX Reactor - Monitor your entire IT infrastructure from a single secured windows browser view

Sentra - Multiple Vendor Support

  • Sentra performs cross-platform monitoring for many different messaging systems.
  • Important system problems are easily identified.
  • Track messages through gateways e.g. ACP127, ACP145
  • Track e-mail when translated from X400 to SMTP, or SMTP to X400.

Sentra - Multiple Vendor Support

Sentra WEB - Dashboard Chart Visuals

Sentra WEB provides real-time pie charts, bar charts, line charts, tables, guages and dials for use in dashboard charts.

Sentra WEB makes it easy to best represent the performance metrics of the subsystem being monitored by providing the most appropriate visual for monitoring the health of the application.

 

RTLX provides line charts, bar charts, pie charts, tables, dials and guages for use in Dashboards

Sentra Business Activity Monitor (BAM)

Capturing and consolidating the essence of business processes is crucial, especially when these may be distributed across a range of applications as is typical of SOA-based solutions. 

The Sentra BAM allows users to condense complex processes into a single comprehensive operational dashboard. 

The BAM allows business users to define and extract crucial data which is then used to visualise the end-to-end payment process and alert users of exception conditions such as processing bottlenecks and problem payments. Key features include :

• Monitoring facilities from both the business and technical viewpoint
• Early detection and resolution of processing bottlenecks
• Configuration and generation of alerts for user-defined exception conditions
• Automated alert escalation and delivery via multiple channels (e.g. SMS, e-mail)
• Ability to monitor multiple data sources (e.g. IBM WebSphere MQ Series queues, Oracle views, JMX queues) via dedicated agents
• Support for drill down to specific problem area to support resolution
• Easy extension to provide enterprise-wide monitoring
• Integration with other system management packages such as Tivoli and HP OpenView


"Insider Technologies have partnered with Logica to provide a fully integrated business activity monitoring (BAM) solution for the Logica All Payments System (LAPS) product. This was developed by tailoring the Sentra product to provide seamless integration with LAPS."


The figure below shows an example monitor screen covering a Logica LAPS enterprise deployment.
 

Logica All Payments Solution (LAPS) Business Activity Monitor (BAM)

 

 

 

For more information about the Logica All Payments Solution, contact Logica at financial.services@logica.com.

Sentra for IBM WebSphere MQ Series Monitoring

Sentra for WebSphere MQ can monitor MQ Queue Managers, Queues and Channels in real-time using a GUI or WEB browser view. Users are notified when MQ queues fail, or are no longer responding. Full event and situation details are presented.

 

Sentra - MQ Series Fault Diagnosis and monitoring

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Sentra MQ gathers its data from many sources in addition to purely MQ subsystems. A slowing down of an MQ queue may be as a result of lack of system resources
(e.g. as a result of inadequate capacity planning), poor system tuning, other application failures. Sentra MQ’s key differentiation is that it provides drilldown beyond other MQ monitoring products, i.e. into detailed performance and system metrics. (Sentra MQ provides its own enterprise manager but can also co-exist with the one you may have today).

Click on WebSphere MQ monitoring under Solutions for a more detailed insight.

Sentra - Cryptographic Top Level Environment View Screenshot with real-time mini-chart

A top-level view of your Cryptographic environment can be configured for monitoring your HSMs, Daemon processes, Pools, Channels and all associated software using a Hypervisor. Hypervisor functions provide a canvas to draw one or more graphical views of the environment.

Each view can drill-down to yet another Hypervisor showing further detail. All graphics can be associated with configured alerts and/or real-time mini-charts providing performance metrics.

SafeSign - Top Level View Screenshot with real-time mini-chart

Sentra WEB - Full HP NonStop (Tandem) EMS event message querying

Sentra WEB enables lean extraction clients to be deployed to the HP NonStop platform(s) for the relay of EMS (Event Management Subsystem) events to a nominated Windows Server. These EMS events can be filtered and extracted from any alternate collector(s).

The example screen shot below shows a query on a VISA interchange / switch process (1 of 8) in the early hours of the morning to investigate activity that resulted in a 10% drop in the overall transaction throughput across the working day.

It is difficult to discern a 'maintained' drop in transaction processing where the chart displays a consistent level of POS processing. Set a Sentra rule on the interchange XPNET EMS events AND also a threshold on the transaction throughput volumes and problems can be spotted instantly by bringing 2 subsystems together; EMS and PTLF / TLF.

 

RTLX - Full HP NonStop EMS Event Querying

Sentra WEB - Enables specific parts of your BASE24 and XPNET application to be viewed 

Sentra WEB delivers a complete drawing tool to enable users to construct as simple or as complex a monitoring canvas as required, all accessible through a secured Windows browser view.

Providing multiple graphical hypervisors for monitoring your BASE24 application enables users to zoom into parts of the live BASE24 application, e.g. XPNET.

The screen shot below shows two HP NonStop nodes running a live BASE24 application with multiple logical nodes and XPNET nodes split across two platforms.

POS and ATM transactions can be viewed in the context of the supporting XPNET layer and EMS events can also be mapped to appropriate stations, lines, links, processes and XPNET nodes as appropriate.

 

RTLX Reactor - XPNET Layer Monitoring of BASE24

Sentra - Message Tracking

  • Sentra can monitor the path that a message takes through many different mail systems, mail gateways, SMTP and X400.
  • Diagrams identify whether a message has been delivered.
  • Diagrams also identify where an undelivered message may be held.

Sentra - Message Tracking

Sentra WEB - The Hypervisor offers a complete drawing tool to provide comprehensive IT infrastructure monitoring 

Sentra WEB delivers a complete drawing tool to enable users to construct as simple or as complex a monitoring canvas as required, all accessible through a secured Windows browser view.

View Websphere MQ metrics, major retailers, databases, network connections, XPNET components, POS and ATM (TLF and PTLF) transaction volumes and interchange / switch response issues all in one Hypervisor (as shown below) or split them out into multiple Hypervisors as shown in previous next screen shots.

 

RTLX Reactor - Build simple or sophisticated views of your environment for complete monitoring of your entire IT infrastructure

Sentra - Example Graphical Hypervisor monitoring multiple vendor email message throughput using a browser

Sentra - Example Graphical Hypervisor monitoring multiple vendor email message throughput using a browser

Sentra - Graphical Hypervisor for monitoring Bonds and Securities between local and remote systems - FSA, AMF and Subscriber Gateways
 

Sentra - Graphical Hypervisor for monitoring Bonds and Securities

Sentra Transaction Analyzer - Management Reporting

Management Information reports make use of Microsoft SQL Reporting Services. MI Reports provide for all report layouts from tabular to line chart (or a combination) and can be exported to a number of formats including PDF, CSV and HTML. This can be done by Sentra on request or automatically for dispatching reports by email to BASE24staff at nominated times. Sentra MI information can also be generated at the end of an assigned period and available on an intranet.

In this example we are displaying the number of transactions issued per second by POS terminals and we have been able to identify a significant drop in the transaction rates after 14:35. The reports can be scheduled to execute automatically and the results can be despatched to nominated recipients.

RTLX REACTOR - Management Reporting 

Sentra : Rule Alert Escalation : Mobile SMS Message

Sentra : Rule Alert Escalation : Mobile SMS Message

Sentra - XML file configuration

An XML or XSD file can be loaded using the Sentra GUI to automatically configure and define the structure of an XML feed from a TCP/IP, WebSphere MQ or file source, e.g. BASE24-eps XML POS transaction from the Real-Time Feed Interface (Online Extract Interface - EE-SE415).

Sentra for XML monitoring - BASE24-eps XML Configuration

Sentra for Management - Alerts Screenshot

The alert group window (both Windows GUI and Web browser console available) contains two sections. The top pane displays a hierarchical tree of icons representing alert groups. The bottom pane displays the alerts that belong to the current alert group.

As status information is collected by the system it is tested against any currently configured rules. Any rules which are broken generate an alert of the appropriate severity.

Sentra for Management - Alerts Screenshot

Sentra : Dashboard showing Subscribers, Trades and Values in near real-time

Sentra Dashboard example showing Subscribers, Trades and Values


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ITL are a Microsoft Gold CERTIFIED Partner in Manchester, UK

Insider Technologies Software House Manchester UK are a Microsoft Gold Certified Partner ISV Software Solutions

 

Insider Technologies Limited Sentra and PDA Data Capture products works with Windows Server 2008 R2

Insider Technologies Limited are a DSPP HP Business Partner in Manchester, UK

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COPE (Complete On-line Payments Environment) and STAR (SWIFT and TELEX Automated Routing)

Recent collaboration has seen Software Integrators enter the U.S. FedWire and CHIPS market together with alliance partner HP.

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Software Integrators is a certified Fedwire Funds Service Vendor, having completed the Federal Reserve’s protocol certification process.

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BASETRAN

The Generic Liquidity Manager and Payment Scheduler (GLiMPS) is a scheduling subsystem that can be fully integrated into STAR. It is configurable for use with High Value Payment Systems such as SWIFT's FIN-Copy service or Fedwire. It enables High Value Payments to be made at regular and controllable intervals according liquidity requirements.

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Local and foreign currency payments utilising the SWIFT network can be made by generating SWIFT payment advices within COPE and sending them out via STAR. Incoming local currency payments from SWIFT or Telex messages can be routed to COPE for payment by the most appropriate method. Local currency payments made over a national payment method, for example Fedwire or CHIPS for US dollars, are handled within COPE.

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MOMI is an affordable, easy-to-use Performance Monitor and Operations Utility.  This real-time tool developed and marketed by BlackWood Systems features OSS, Expand, History, Spooler GUI, EMS Viewer, FTP, MOMI Client Access control, SNTP and our optional Alarms function.  MOMI is used worldwide on HP NonStop Integrity and S-Series NSK platforms.

The Faster Payments initiative in the United Kingdom, mandated by the Payment Systems Task Force, aims to reduce clearing times on electronic payments between banks following telephone or Internet instructions from customers, as well as standing orders. The new clearing service will result in same-day or next-day clearing. To meet this requirement, organisations must implement a new payment scheme based on a near-real time processing model. The imperative is now upon banks to update their payment systems to enable a connection with the new Faster Payments central infrastructure. Banks must also complete testing within a very short time frame: Go-live deadlines are set for the end of 2007.BASE24-eps™ for Faster Payments
The BASE24-eps™ for Faster Payments Solution BASE24-eps for Faster Payments is a gateway that
allows existing bulk or high-value payment systems to support the Faster Payments initiative. The gateway includes functionality for connecting multiple payment initiation systems and internal routing of intra-bank
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The solution also interacts with multiple systems and platforms to bridge both retail and wholesale
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BASE24-eps for Faster Payments manages the transaction processing required for all payments. This functionality reduces changes to back-office applications and payment systems, and allows for
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BASE24-eps for Faster Payments sends outbound payments and receives inbound payments.
It is continuously available and scalable, enabling banks to offer nonstop support to customers.
In addition, the gateway can be used by other organisations connected to the Faster Payments central
infrastructure, such as agencies and third-party beneficiaries.

 

The ACI Advantage BASE24-eps for Faster Payments is maintained by
ACI Worldwide and will be enhanced as the Faster Payments initiative changes and new mandates emerge.
The solution can also be used with several products in the ACI Payments Framework™.
The Faster Payments initiative in the United Kingdom, mandated by the Payment Systems
Task Force, aims to reduce clearing times on electronic payments between banks following
telephone or Internet instructions from customers, as well as standing orders. The new
clearing service will result in same-day or next-day clearing. To meet this requirement,
organisations must implement a new payment scheme based on a near-real time
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must also complete testing within a very short time frame: Go-live deadlines are set
for the end of 2007.
These products include the ACI Money Transfer
System™ for a payments hub, ACI Proactive Risk
Manager™ for fraud detection and CORE360™
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Components
BASE24-eps for Faster Payments consists of several
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Connectivity (e.g. MQ, IP)
Message formatting (e.g. internal to ISO 8583)
Message authentication
Network management
Timeout processing
Context management
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Experience, Expertise
Every second of every day, more than 800 customers
around the world rely on ACI solutions to process
payments, manage risk, automate back-office systems
and provide application infrastructure services. More
customers use ACI software to manage higher payment
volumes, of greater diversity, across more platforms
and geographies than any other provider in our field.

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Since 1975, ACI has provided software solutions to
the world’s innovators. We welcome the opportunity to
do the same for you.
All product names are trademarks or registered trademarks of their
Central
Infrastructure
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Direct
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Gateway Gateway
Payer
Member
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The BASE24-eps for Faster Payments gateway is represented in the diagram below.

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